FUTHIO

FAQ

Orders

How can I place an order?

Choose the product you like, select the quantity, and click Add to Cart. Then proceed to checkout and complete your payment.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible at futhio.official@outlook.com.

Orders can only be changed or cancelled before they have been processed or shipped.

I entered the wrong shipping address. What should I do?

Please contact us immediately at futhio.official@outlook.com with your order number and the correct address.

We can only update the shipping address before the order has been processed or shipped.

Shipping

Where do you ship?

We currently ship to selected countries and regions. Available destinations may vary depending on your location and carrier service coverage.

How long does shipping take?

Estimated delivery time:

  • United States: 7–15 business days
  • Other international destinations: 10–25 business days

Delivery times are estimates and may be affected by customs, holidays, weather, carrier delays, or incorrect addresses.

How can I track my order?

Once your order ships, you will receive a shipping confirmation email with tracking information, if available.

Tracking updates may take several days to appear after the package has been shipped.

Why is my tracking not updating?

Tracking information may take a few days to update, especially during international shipping. If your tracking has not updated for a long time, please contact us and we will do our best to assist you.

Products

What are temporary tattoos?

Temporary tattoos are designs that can be applied to the skin for a short-term tattoo-like look. They are easy to apply and can usually be removed without long-term commitment.

How do I apply a temporary tattoo?
  1. Make sure your skin is clean and dry.
  2. Cut out the design if needed.
  3. Remove the clear protective film.
  4. Place the tattoo face down on your skin.
  5. Press a wet cloth or sponge over it for 20–30 seconds.
  6. Gently peel off the backing paper.
  7. Let it dry naturally.
How long do temporary tattoos last?

Temporary tattoos usually last several days, depending on skin type, placement, friction, water exposure, and daily activity.

How do I remove a temporary tattoo?

You can remove it with baby oil, rubbing alcohol, makeup remover, or body oil. Gently rub the area until the tattoo fades or comes off.

Can I apply temporary tattoos anywhere?

Do not apply temporary tattoos to sensitive, irritated, injured, broken, or freshly shaved skin. Avoid applying near eyes, lips, or other sensitive areas.

Are temporary tattoos waterproof?

Temporary tattoos may be water-resistant, but excessive rubbing, soap, sweat, oil, or long exposure to water may shorten their wear time.

Returns & Refunds

Can I return my order?

We accept return requests within 14 days after delivery for eligible items.

To be eligible, the item must be unused, unopened, in its original packaging, and in the same condition that you received it.

Can I return used temporary tattoos?

No. For hygiene and safety reasons, opened, used, applied, or damaged temporary tattoos cannot be returned.

What should I do if my item arrives damaged or incorrect?

Please contact us within 7 days of delivery at futhio.official@outlook.com.

Include your order number, clear photos of the product and packaging, and a brief description of the issue.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Payments

What payment methods do you accept?

Available payment methods will be shown at checkout. Payment options may vary depending on your location.

Is my payment information secure?

Payments are processed through secure payment providers. We do not store your full payment card information on our website.

Contact

How can I contact you?

You can contact us by email:

futhio.official@outlook.com

We usually respond within 1–2 business days.

Do you offer custom designs?

Custom design availability may vary. Please contact us with your idea, quantity, and reference details, and we will let you know if we can help.