物流政策

Last updated: June 2026

Thank you for shopping with FUTHIO. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing Time

Orders are usually processed within 1–3 business days after payment is confirmed.

Processing time may be longer during holidays, promotional periods, or periods of high order volume.

Please note that processing time is separate from shipping time.

2. Shipping Destinations

We currently ship to selected countries and regions.

Available shipping destinations may vary depending on your location, product availability, and carrier service coverage.

If your country or region is not available at checkout, we may not currently support shipping to your location.

3. Shipping Time

Estimated shipping times vary depending on your location and the shipping method available at checkout.

Estimated delivery time:

United States: 7–15 business days
Other international destinations: 10–25 business days

Please note that delivery times are estimates only and are not guaranteed.

Shipping may be delayed due to customs inspections, carrier delays, weather, holidays, incorrect addresses, or other circumstances beyond our control.

4. Shipping Fees

Shipping fees are calculated and displayed at checkout.

We may offer free shipping promotions from time to time. If your order qualifies for free shipping, the discount will be shown at checkout.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available.

Tracking updates may take several days to appear after the package has been shipped.

If your tracking information has not updated for several days, please allow additional time for carrier processing.

6. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees charged by the destination country or region.

These fees are not included in the product price or shipping cost unless clearly stated at checkout.

Customers are responsible for any applicable customs duties, taxes, or import fees.

We are not responsible for delays caused by customs processing.

7. Incorrect or Incomplete Address

Please make sure your shipping address is complete and accurate before placing your order.

We are not responsible for orders delayed, lost, or returned due to an incorrect or incomplete shipping address provided by the customer.

If you notice an address error after placing your order, please contact us as soon as possible. We can only update the address before the order has been processed or shipped.